Last updated: April 7, 2026

Bravo Coffee, a trading name of Naxos Industria e Comercio de Utilidades Domesticas Ltda ("we", "us", or "our"), operates this store and website (the "Services").

The Services are intended solely for customers located outside of Brazil. We do not knowingly collect or process personal data from individuals located in Brazil.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services.

PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

• Contact details (name, shipping address, billing address, email, phone number)
• Payment information (processed securely via third-party providers such as Shopify Payments or PayPal)
• Account information (login credentials, preferences)
• Transaction data (purchases, cart activity)
• Communications (messages sent to us)
• Device and technical data (IP address, browser, device type)
• Usage data (interaction with the website)

HOW WE COLLECT INFORMATION

We collect data:

• Directly from you
• Automatically via cookies and tracking technologies
• From service providers (Shopify, payment processors)
• From marketing partners (e.g., Meta, Google)

HOW WE USE YOUR INFORMATION

We use your personal data to:

1. Provide our services

• Process orders and payments
• Ship products
• Provide customer support

2. Improve and personalize experience

• Customize product recommendations
• Optimize website performance

3. Marketing and advertising

• Send emails (if you opt-in)
• Show personalized ads via Meta, Google, and similar platforms

4. Security and fraud prevention

• Detect suspicious activity
• Protect our platform

5. Legal obligations

• Comply with applicable laws

LEGAL BASIS (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your data based on:

• Contract performance (processing orders)
• Legitimate interests (improving services, fraud prevention)
• Consent (marketing and cookies)
• Legal obligations

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Operate the website
• Analyze traffic
• Personalize content
• Deliver targeted advertising

This includes technologies from:

• Shopify
• Google (Analytics, Ads)
• Meta (Facebook Pixel)

You may control cookies through your browser settings and, where applicable, through a cookie consent banner.

HOW WE SHARE YOUR DATA

We may share your data with:

• Shopify (hosting and platform)
• Payment providers (e.g., PayPal)
• Logistics partners (shipping)
• Marketing platforms (Meta, Google)
• Legal authorities when required

We do not sell personal data for monetary value.

INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country.

For transfers from the EEA/UK, we rely on:

• Standard Contractual Clauses (SCCs)
• Other legally approved mechanisms

DATA RETENTION

We retain your data only as long as necessary for:

• Order fulfillment
• Legal compliance
• Dispute resolution

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

To exercise your rights, contact us at:

📧 updates@bravoconcept.com

MARKETING COMMUNICATIONS

You can opt out of marketing emails at any time via the unsubscribe link.

We may still send transactional emails (orders, support).

CHILDREN'S DATA

Our Services are not intended for children, and we do not knowingly collect data from minors.

SECURITY

We implement reasonable security measures but cannot guarantee absolute security.

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page.

CONTACT

Naxos Industria e Comercio de Utilidades Domesticas Ltda
Trading name: Bravo Coffee
CNPJ: 05.455.435/0001-44
Address: 2222 Estrada Blumenau, Bremer, Rio do Sul - SC, 89161-000, Brazil
Email: updates@bravoconcept.com