Welcome to Bravo Coffee! The terms "we", "us" and "our" refer to Bravo Coffee, a trading name of Naxos Industria e Comercio de Utilidades Domesticas Ltda. Bravo Coffee operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Bravo Coffee is powered by Shopify, which enables us to provide the Services to you.
The Services are intended solely for customers located outside of Brazil. We do not sell to customers located in Brazil. By accessing or using the Services, you represent and warrant that you are not located in Brazil and are not using a Brazilian billing or shipping address.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
We have made every effort to display our products as accurately as possible. However, we do not guarantee that your device’s display of any color or detail will be accurate.
We reserve the right to modify or discontinue products at any time without notice.
When you place an order, you are making an offer to purchase. We reserve the right to accept or refuse any order at our discretion, including orders from restricted jurisdictions.
We do not sell to customers located in Brazil.
Due to the international nature of our operations, returns are generally not accepted. We do not accept returns or exchanges for international orders, except in cases where the product is defective or damaged upon arrival.
If your product arrives damaged or defective, you must contact us within 48 hours of delivery with supporting evidence (photos or videos). We will review the case and, at our sole discretion, may offer a replacement or refund without requiring the return of the product.
Prices are subject to change without notice. All prices are listed in USD unless otherwise stated.
Prices do not include taxes, shipping, customs duties, or import charges.
You are solely responsible for any customs duties, import taxes, VAT, or other charges imposed by your country. We are not responsible for delays, fees, or actions taken by customs authorities.
All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by carriers or customs.
Risk of loss and title for products pass to you upon confirmed delivery at the shipping address provided.
All content on the Services is the property of Bravo Coffee or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without prior written permission.
We may provide access to third-party tools “as is” without warranties or guarantees.
We are not responsible for third-party websites or services linked through our platform.
Bravo Coffee is powered by Shopify, but all transactions are between you and Bravo Coffee. Shopify is not responsible for any transactions.
All personal information is handled in accordance with our Privacy Policy [LINK].
We process personal data in accordance with applicable international data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Any feedback submitted may be used by us without restriction or compensation.
We reserve the right to correct any errors or inaccuracies at any time.
You may not use the Services for unlawful purposes.
This includes:
This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device, without direct supervision.
No Agent may access, use, or interact with the Services unless, at all times, it clearly identifies itself as an automated system. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.
We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.
Agents must:
(i) identify themselves in all requests by including appropriate identification in the user-agent string;
(ii) not attempt to disguise or obscure their automated nature;
(iii) not bypass or attempt to bypass any security, access controls, or anti-bot measures;
(iv) not engage in scraping, data extraction, or automated purchasing without our prior written consent.
We may terminate access to our Services at any time without notice.
All Services and products are provided "as is" and "as available" without warranties of any kind.
To the fullest extent permitted by law, Bravo Coffee shall not be liable for any damages arising from use of the Services or products.
You agree to indemnify and hold harmless Bravo Coffee and its partners.
If any provision is invalid, the remaining provisions remain in effect.
These Terms constitute the entire agreement between you and us.
We may assign these Terms at any time.
These Terms shall be governed by the laws of Brazil.
Any disputes shall be resolved exclusively in the courts of Rio do Sul, Santa Catarina, Brazil.
Headings are for convenience only.
We may update these Terms at any time.
Naxos Industria e Comercio de Utilidades Domesticas Ltda
Trading name: Bravo Coffee
CNPJ: 05.455.435/0001-44
Address: 2222 Estrada Blumenau, Bremer, Rio do Sul - SC, 89161-000, Brazil
Email: updates@bravoconcept.com
